Terms of Service

VideoVenture is operated by VideoVenture Software Inc., based in Alberta, Canada. These terms govern the website, Studio and our supported assistant connections, including MCP. By accepting these terms or using the Service, you agree to them. If you act for an organization, you must have authority to enter this agreement for it.

A separately signed agreement or order form governs where it conflicts with these terms. Our Privacy Policy explains how we handle personal information.

We may update these terms. We will give reasonable advance notice of material changes through the Service or by email, explain when they take effect, and obtain agreement where required by law. Changes needed for security or legal compliance may take effect sooner. If you disagree, you may stop using the Service and cancel future subscription renewals. Changes do not remove rights you already have under applicable law.

VideoVenture is an AI-powered video creation platform built around a conversation. You describe the video you want; the Service plans it, generates or sources the media it needs, assembles the composition, and shows you a live preview you can keep refining by talking to it.

Depending on what your video calls for, the Service may generate images, animate them into video clips, retrieve licensed stock media, synthesize a voiceover, generate music and sound effects, and store reusable brand and character profiles. You can upload your own media for it to use, and export finished videos.

The Service is provided on an “as-is” and “as-available” basis. We continuously work to improve the quality of AI-generated outputs, but we do not guarantee that results will meet specific creative expectations or professional standards.

Features labelled beta, preview or experimental may change or be withdrawn, may be less reliable than the rest of the Service, and are provided without any commitment to keep them.

Keep your account details accurate and your sign-in credentials secure. Notify us promptly at [email protected] if you suspect unauthorized access. Use your own account when joining a team.

You must be at least 18, or the age of majority where you live if that is higher, to create an account or use the Service.

Workspace owners manage invitations, roles and billing. Editors can work on shared projects and spend the workspace owner's credits. The owner is responsible for authorizing that access and removing it when it is no longer appropriate. Workspace content may remain available to the organization after a member leaves. Agree ownership and permissions with your team before uploading content.

An MCP connection stays with the Personal account or workspace selected during setup. A workspace has one shared MCP allowance managed by its owner. It has no monthly reset, is not an additional credit balance, and does not cap Studio spending. Editors do not set it during connection. You can revoke connections in Settings, Connections. Revocation stops future access but may not undo work already authorized or remove copies an external assistant has already received.

Your content: You retain the rights you hold in uploads, prompts, brand assets and other material you submit. You give us and the service providers acting for us a non-exclusive license to host, copy, process, transform and deliver that material as needed to provide the Service, follow your instructions and share it with people you authorize. This does not authorize us to use private content in marketing.

Generated outputs: As between you and us, you retain your rights in your inputs, and we assign to you any rights we may hold in outputs created for you, to the extent the law permits. You may use outputs commercially, subject to these terms, applicable law and any third-party license restrictions. We cannot promise that an AI output is copyrightable, unique or free of third-party rights.

Stock footage, music, fonts and other third-party material remain subject to their own licenses, including attribution and restrictions on standalone redistribution or misleading endorsements. Review the source information and applicable license before publishing. Workspace content ownership between you, your employer and collaborators depends on your agreements with them; these terms do not transfer their rights to you.

You must have permission to use the material you supply and the people, voices and likenesses it contains. Voice cloning and recreating a real person's likeness require their authorization and any consent required by law. Do not submit confidential or sensitive personal information unless you have authority and the Service's data handling is suitable for that use.

Personal projects are not published to a public gallery by default. Workspace projects and conversations are available to authorized workspace members according to their roles. Our providers and authorized personnel may process content to operate the Service, provide support and address abuse.

Anyone with an enabled share or review link can view the material exposed by that link without signing in. Review links can also expose reviewer names and comments. Treat these as links you can forward, not confidential invitations to a named recipient. Disabling sharing stops new playback links from being issued; already issued playback links can work until expiry, currently up to four hours. Copies already downloaded cannot be recalled.

Uploaded and generated source assets may use unlisted public URLs rather than account-protected downloads. Anyone who obtains one of those URLs can retrieve the asset. See the Privacy Policy before uploading sensitive material. We do not feature your private projects in our marketing without permission or your deliberate publication through a feature that says it will do so.

You must not use the Service to:

• Create or distribute unlawful material, child sexual exploitation material, non-consensual intimate imagery, threats or harassment.
• Infringe copyright, trademarks, privacy, publicity or other rights, or impersonate someone without permission to deceive or defraud.
• Clone voices or use likenesses without the necessary authorization.
• Make realistic audio or video of a real person saying or doing something they did not, in a way meant to deceive, or present AI-generated media as an authentic recording where that would mislead.
• Break the usage policies of the AI model and media providers the Service relies on. Those policies restrict some content even where the law allows it, and a request that breaks one may be refused.
• Steal credentials, bypass access controls, evade credit limits, abuse free accounts, or disrupt the Service or another user's work.
• Extract source code or reverse engineer the Service except where applicable law expressly permits it.
• Use automation that circumvents our documented limits or overloads the Service. Supported MCP and API use is permitted within those limits.

We may investigate suspected violations and restrict content or access where reasonably necessary to enforce these terms, protect others or comply with law. We may act without advance notice where delay creates a security, fraud or legal risk. Uploads are screened automatically for sexually explicit material, and we report apparent child sexual abuse material to the authorities as the law requires.

VideoVenture uses artificial intelligence to generate video content based on your media and prompts. You acknowledge that:

AI outputs may vary in quality and may not always perfectly match your creative vision. You can request revisions, which may use additional credits; a particular creative result is not guaranteed.

AI-generated content may occasionally produce unexpected or unintended results. You are responsible for reviewing outputs before sharing or publishing them.

We do not guarantee that AI-generated music or visual styles will be unique or free from similarities to existing copyrighted works. You use generated content at your own risk regarding third-party intellectual property claims.

Generation times may vary depending on project complexity, server load, and other factors.

Current prices, billing currency, taxes, plan limits and renewal intervals are shown on the pricing page and at checkout. Paid subscriptions renew automatically on the interval you select until cancelled. An annual subscription receives its twelve monthly allowances together at the start of each paid year rather than month by month.

Free and paid credits: The Free plan provides a one-time introductory credit grant, not a recurring monthly refill. Paid plans provide monthly credit allowances. Purchased credit packs add credits to your balance. Credits are prepaid units for using the Service, are not money, and cannot be transferred or redeemed for cash except where law requires otherwise.

Keeping your credits:Your credit balance stays with your account if you move to a lower plan. When a paid plan ends, you keep your purchased credits, any free or promotional credits, credits you held on September 25, 2026, and credits from the ended plan up to half of that plan's monthly allowance; other credits from the ended plan expire at that time. While you are subscribed you can use your whole balance. Purchased credit packs do not expire while the account remains open. Credits cannot be restored once an account is closed at your request or terminated for a breach of these terms. If we close your account or discontinue the Service for reasons unrelated to your breach, we refund the unused portion of any purchased credit packs.

What uses credits: Video building and editing, media generation and new exports use credits. Studio AI conversations do not use credits, but they are subject to reasonable usage limits, including limits on messages per hour and per day and, on the free plan, a limit on total conversation. Build and edit charges depend on the work performed and your plan, so final usage can differ from an estimate. Generation actions use the applicable rate or approved budget. A request can authorize several steps, and completed work can still use credits if you stop a request partway through or choose not to use its result.

Previews and exports:Previewing a composition in Studio or through MCP does not use credits. Each new export, in Studio or through MCP, uses 10 credits for every started 30 seconds of video, shown before you start it. Exporting an unchanged composition again reuses the existing file at no charge, credits for an export that fails are returned, and a free-plan account's first export is free. Rendering is subject to plan, rate and usage limits. Free-plan exports include a watermark. Your external assistant provider may charge separately for its own service.

Rollover:Creator, Pro and Team monthly grants can accumulate unused credits up to twice the plan's monthly allowance. Starter grants top the balance up to its allowance rather than accumulating monthly grants. A grant does not reduce an existing balance above the ceiling, including purchased credits or credits retained after a downgrade. Extra Team editor seats do not add credits to the shared pool.

Authorized spending: You authorize charges for the work you request, including work requested by editors or assistants you authorize. MCP tools can reserve credits while work is running and settle the charge when it finishes. Workspace owners control the shared MCP allowance. Review costs and permissions before asking an assistant to act.

Cancellation and changes: Cancel through the billing portal in account settings, or contact [email protected] for help. Cancellation stops future renewals and ordinarily takes effect at the end of the paid period. Plan changes and seat changes may produce prorated charges or credits as disclosed in the billing flow. We will give advance notice of changes to recurring prices before they apply to your subscription.

Refunds and disputes: Payments are generally non-refundable except where our offer states otherwise or applicable law requires a refund or cancellation right. Contact us about a failed purchase, incorrect charge or service problem so we can investigate. Nothing here limits mandatory consumer protections, statutory cancellation rights or rights to dispute unauthorized charges. Keep a copy of your order confirmation and these terms.

The VideoVenture platform, including its design, interface, logos, AI models, and underlying technology, is owned by or licensed to VideoVenture Software Inc. and is protected by applicable intellectual property laws.

Nothing in these terms grants you any right, title, or interest in our intellectual property except for the limited right to use the Service as described herein. The VideoVenture name, logo, and associated branding may not be used without our prior written permission.

Feedback: If you send us suggestions about the Service, we may use them without restriction or payment. This does not give us any rights in your content.

Copyright complaints: If you believe content available through the Service infringes a copyright you own or control, send a notice to our designated copyright agent:

Copyright Agent, VideoVenture Software Inc.
2410 10 Ave SW, Calgary, AB T3C 0K6, Canada
+1 825 460 8828
[email protected]

Email is the fastest route. The notice must include: your physical or electronic signature; identification of the copyrighted work; the location of the allegedly infringing material, specific enough for us to find it; your name, address, telephone number and email; a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent or the law; and a statement, under penalty of perjury, that the information in the notice is accurate and that you are the owner or authorized to act for the owner.

We review complete notices promptly, remove or disable access to the material, and tell the account holder. An account holder who believes material was removed by mistake or misidentification may send a counter-notice to the same address with their signature, identification of the material and where it appeared, a statement under penalty of perjury that they have a good-faith belief it was removed by mistake or misidentification, their name, address and telephone number, and their consent to the jurisdiction of the courts identified in the governing law section. We may restore the material if the complainant does not tell us within ten business days that they have started a court action. We terminate the accounts of repeat infringers in appropriate circumstances. Knowingly false notices can carry legal liability.

To the maximum extent permitted by applicable law, VideoVenture Software Inc. and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Service.

This includes, but is not limited to, damages for loss of data, loss of profits, business interruption, or any other commercial damages or losses, regardless of the theory of liability (contract, tort, or otherwise), even if we have been advised of the possibility of such damages.

Our total aggregate liability for any claims arising under these terms shall not exceed the greater of the amount you paid to us in the twelve (12) months preceding the event giving rise to the claim and one hundred Canadian dollars (CAD $100). These exclusions and limits do not apply to liability that cannot lawfully be excluded or limited, including mandatory consumer rights.

To the extent permitted by applicable law, the Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or secure, that defects will be corrected, or that the results obtained from using the Service will be accurate or reliable.

If you use the Service on behalf of a business, that business agrees to indemnify us against third-party claims and reasonable costs arising from its unlawful content, infringement of another person's rights or material breach of these terms. This does not cover claims caused by our own breach, negligence or misconduct. We will notify you of a claim and cooperate in its defence. You may not settle a claim that imposes an obligation on us without our written consent. This section applies only as permitted by law.

You may stop using the Service, cancel your subscription or delete your account. Stopping use does not cancel a subscription. Deleting your account under Settings, General cancels any subscription immediately, forfeits unused credits and permanently removes your content; it cannot be undone. The owner of a team workspace closes the workspace and the account together by contacting support.

We may suspend access for non-payment, a material breach, suspected fraud, a security threat or a legal requirement. Where practical and lawful, we will explain the reason and give you an opportunity to resolve it. If we discontinue a paid service for reasons unrelated to your breach, we will give reasonable notice and refund prepaid subscription fees for the period we cannot provide, subject to any greater rights required by law.

After access ends, account and project data are handled under the Privacy Policy. Download material you need before closing the account or leaving a workspace. Content rights, outstanding payment obligations and provisions that reasonably need to survive termination remain in effect.

These terms, the Privacy Policy and any order form or plan details shown at checkout are the whole agreement between you and us about the Service and replace earlier understandings on the same subject. If we do not enforce a provision, that is not a waiver of it.

You may not transfer your rights or obligations under these terms without our written consent. We may transfer ours to an affiliate or to a successor in a merger, reorganization or sale of the business, provided the successor remains bound by these terms and the Privacy Policy.

Neither of us is responsible for a delay or failure caused by events beyond reasonable control, including outages at infrastructure, cloud or AI providers, network failures, natural events and government action. This does not excuse payment obligations for service already provided.

We send legal notices to the email address on your account or through the Service. Send legal notices to us at the email and postal address in the Contact section. You must not use the Service where doing so would breach export control or sanctions laws that apply to you or to us.

These terms are governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable in it, without regard to conflict of law principles. Any legal action or proceeding arising out of or relating to these terms or the Service shall be brought exclusively in the courts of Alberta, and you consent to the jurisdiction of those courts, except where mandatory law gives you the right to bring a claim elsewhere. Nothing in these terms waives consumer or privacy rights that cannot be waived by agreement. If a provision is unenforceable, the remaining terms continue to apply to the extent permitted by law.

For questions about these terms, billing or a complaint, contact VideoVenture Software Inc. in Alberta, Canada, at [email protected].

2410 10 Ave SW, Calgary, AB T3C 0K6, Canada