01
Email Us
The fastest way to reach our team. Whether it's a bug report, feature request, billing question, or general feedback. We read every message.
support@videoventure.aiWe typically respond within 24 hours.
02
What to Include
To help us assist you as quickly as possible:
- —Bug reports: describe what happened, what you expected, and your browser / device.
- —Feature requests: tell us the problem you're trying to solve, not just the solution you imagine.
- —Billing: include the email address associated with your account.
- —General feedback: we love hearing what's working and what isn't. Don't hold back.
03
Before You Write
A few things that might save you time:
Billing & Subscriptions
You can manage your plan, update payment methods, and view invoices directly from your Studio dashboard. Look for the Manage Subscription button in the sidebar.
Account & Privacy
For data deletion requests or privacy concerns, please email us with the subject line "Privacy Request" and we'll handle it within 72 hours. See our Privacy Policy for details.
Thank You
VideoVenture is built by a small team that cares deeply about every creator who uses it. Your feedback directly shapes what we build next.